- Manage and motivate a team to increase sales and ensure efficiency.
- Manage stock levels and make key decisions about stock control.
- Analyse sales figures and forecast future sales.
- Analyse and interpret trends to facilitate planning.
- Use information technology to record sales figures, analyse data and forward plan.
- Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews.
- Ensure standards for quality, customer service and health and safety are met.
- Respond to customer complaints and comments
- Organise special promotions, displays and events.
- Update colleagues on business performance, new initiatives and other pertinent issues.
- Tour the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues.
- Deal with sales, as and when required.
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what competitors are doing.
- Initiate changes to improve the business, such as revising opening hours to ensure the store can compete effectively in the local market.
- Promote the organisation locally by liaising with local newspapers and the community in general.
- Deal with other aspects of the business, such as customer service, finance, human resources, information technology, logistics or marketing - whether you need to do this will depend on the size of the store.
Job Types: Full-time, Permanent
Salary: £24,000.00-£26,000.00 per year
Benefits:
- Store discount
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Performance bonus
- Yearly bonus
COVID-19 considerations:
All customers are required to wear face covering.
Education:
- Bachelor's (preferred)
Experience:
- Retail management: 2 years (preferred)
Work Location: In person
Reference ID: Retail Manager
