Contact Centre Sales Advisor - Osterley
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
- Have great conversations to meet our customer’s needs, letting your personality shine
- Take inbound calls from customers, who are looking to save money and want to make changes to their Sky package
- Be a Sky Ambassador selling the right package to the right customer
- Work 37.5 hours p/wk Mon-Sun with varied shift patterns to suit your lifestyle. When our customers need us most you'll work up to 5 hours extra per week (max 10 times per year) and bank this time to take back as extra time off
Training and Development is hugely important to us which is why we’ll teach you all you need to know about our amazing products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sales Advisor.
What you’ll bring:
- Brilliant at connecting with people
- Ability to understand our customers’ needs
- A passion for selling
- Creative approach to problem solving
The Benefits:
There’s a reason people can’t stop talking about #LifeAtSky. There really is something for everyone with our fantastic range of benefits.
Individual Lifestyle
Free Sky TV, along with discounted broadband, Sky Glass and mobile
Health and well being
- Subsidised onsite gym and discounts on external gyms
- Cycle to work scheme
- Private healthcare and Digital GP via Aviva
- Dental and other healthcare options
Financial wellbeing
- Sky pension plan and Life Assurance which gives you extra piece of mind
Share in the Company success
Where you’ll work:
Based at our HQ in Osterley, just 10 minutes’ walk from Syon Lane station and we operate free shuttle buses from several surrounding tube stations. We have fantastic cycling facilities, including our bike shop with free servicing and discounted parts. On site you’ll also have access to a choice of subsidised restaurants and canteens, free tea coffee and fruit, hair and beauty salon, Waitrose Local, cinema, parking and prayer room.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Inclusion:
CVs aren’t everything. We’re more focused on who you are and the potential you’ll bring to Sky. That’s why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking on the support button at the beginning of your application.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Contact Centre Sales Advisor - Osterley • Sky
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