Hospitality Lead

About the Role

At Sodexo, we create a vibrant, warm welcoming atmosphere where we place our customers at the heart of everything we do. we currently have a vacancy for a VIP Hospitality Lead to join our busy team at Cambridge!

As part of the hospitality team, you’ll be an important role model when it comes to what great customer service will look like. You’ll have polite and cheerful manner, creating memorable experiences for our clients and visitors.

You’ll prepare the client floor for the day, with regular checking of meeting rooms and facilities available to customers. You'll be a forward-thinker, familiar with corporate function requirements and ensuring customers and guests from all levels receive the best possible experience.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.

A few things about you

Our VIP Hospitality Leads are at the heart of everything we do, so it’s important that fantastic customer service is always at the forefront! If you are a friendly, and approachable individual with great communication skills and an eye for quality service, then this could be for you!

Similar corporate hospitality experience is essential and if you have great people skills, we’d love to hear from you!. A willingness to learn and develop new skills is a bonus too!

Sodexo embeds a strong safety culture in everything we do. There will be company procedures to follow alongside our Health & Safety practices so it is vital that you will champion this.

Why choose Sodexo?

You don’t just join Sodexo, you belong.

What do we mean when we say belong?

It’s simple. You create a company where everyone is respected and feels that their ideas count. You take care of the quality of life of your people. You make your workplace inclusive, encouraging people to bring their whole self to work every day. That’s our philosophy in a nutshell.

A career at Sodexo won’t tie you down, it actively encourages your progress. The diverse range of roles we offer is truly infinite. Whatever your skills, experience or passion, you’ll be encouraged and supported to have a fulfilling career.

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins. We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

Click here to read more about what we do to promote an inclusive culture.

Our benefits:

As part of our commitment to improving the quality of life, health and wellbeing for our employees we provide discounts and benefits that you can tailor to suit your needs. In addition to the essentials like 20 days holidays (plus bank holidays) and pension contribution, we can help you take advantage of being part of Sodexo with benefits such as;

• Sodexo Discounts - discounts from over 1,200 top retailers with you earning WOW Points (cashback) as you shop
• Talk – a free wellbeing support helpline for you and your family
• Up to three paid days each year to volunteer
• Your Lucky Number Employee Lottery (this also supports the Sodexo Stop Hunger Foundation)
• Cycle to work
• Life assurance

• Monday - Friday
• £12.74 per hour
• Annual leave April - April
• Full uniform supplied
• Parking on site
• Discounted transport links close-by with
• On-site employee discounts
• Health and wellness support, Such as eyecare and 24hr GP
• Cycle to work scheme available post probation (3 months)
• Company pension scheme by Legal and General
• Employee assistance program with counselling and life advice supports
• Family leave options - Maternal, Paternal and Bereavement
• Training, development, and progression opportunities
• Refer a friend scheme
• Online Recognition Scheme and 100's of discounted online/High street retailers (Reward Hub)
• Unconditional support