User Acquisition & Marketing Specialist (Games) (Remote, EU)

THE ROLE

At Solsten, everything is about the customer and their experience. This is the DNA of our product and at the core of how we engage with our clients. As a Marketing Specialist, you will be the trusted advisor for our existing gaming customers. By living and breathing a "client first" culture and deeply understanding the gaming industry and the day-to-day reality of our clients, you will ensure that our customers receive the proverbial white glove service. This role requires a strong appetite for growth, high emotional intelligence combined with a curiosity to understand our customers' needs, autonomy, and impeccable project management skills.

WHAT YOU WILL DO

• Establish yourself as a trusted audience-first advisor to our customers to help them achieve their User Acquisition and Marketing goals while continuously leveraging the Solsten technology.
• Intimately understand the Solsten product, and help support UA and marketing teams through player-centered insights.
• Learn how to apply psychology to creative assets, keep up to date with best practices in UA, and have a pulse on new trends in these spaces as well as their potential applications for our customers.
• Stay in tune with our customers on how they can improve their marketing and creative assets to hit key product metrics (e.g. CPIs, retention, ROAS).
• Provide workshops and training sessions for various stakeholders (e.g. UA managers, creative directors, product managers, creative artists, etc.) on relevant best practices with the Solsten dashboard to maximize their ability to apply psychologically based audience-first marketing and creative principles.
• Build a consistent and strong feedback loop to our UX and product team to share and discuss customer requests that are prioritized by the product team.
• Partner with our Customer Success Managers, and Research teams to develop strategic and technical plans that help customers achieve their business objectives with Solsten.
• Bring a great sense of humor, tact, and ability to be empathetic and personable to clients, building rapport and trust with a deep passion for helping companies to become more player and human-centered.
• Add to the overall public discourse on social channels or through talks on the importance of human-centeredness

WHAT WE'RE LOOKING FOR

• Bachelor's degree in Psychology or equivalent practical experience in a game studio as UA Manager or similar roles.
• You bring a minimum of 4 years of experience working in game marketing or supporting the game marketing process in a relevant role.
• You bring great experience in project management, defining milestones, success criteria, resource allocation, and on-time delivery.
• You are a master of empathy and insight- you understand our customers and their needs as good as anybody.
• You bring a strong passion for all of the following: games, mobile marketing, psychology, personalization, player-centered experiences, and a high motivation to build a deep understanding of our products and translate the value to our customers.
• You are a self-motivated team player and ability to work in fast-paced environments with minimal oversight.
• You are a great communicator and communicate proactively and straightforwardly, while demonstrating excellent written and oral communication skills.
• You listen well. You create alignment by default and can drive hard decisions when needed. You push the pace. People love working with you.
• Last but not least, you possess excellent time management skills with the ability to prioritise and shift workload to meet deadlines.

YOUR SOLSTEN EXPERIENCE

At the heart of Solsten is our people. We pride ourselves with the incredible team that makes up the company and are deeply humbled by each one of our employees. We have grown beyond measure and have amassed an incredible team of talented, passionate, and amazing individuals. It is our biggest priority to give all members of Solsten the space and motivation to WANT to journey on this career path with us and continue to be a part of our success. Here are some of the things our current employees appreciate:

• Competitive, location-based salary
• Flexible paid time off (unlimited with a minimum requirement of 25 days off)
• Annual Wellness & Experience bonus
• Home office setup: laptop and necessary peripherals
• A people-first culture with a major emphasis on experience
• A company that is invested in you, your ideas, and your growth
• An opportunity to join a quickly scaling startup

WHERE YOU WILL WORK

Our team is spread out across the world, with hubs in Berlin, Helsinki, New York, and Minneapolis. Working in a fully remote capacity, this role offers you the freedom to work from wherever you choose and the flexibility to manage your own schedule. If you are based in a city where we have an office, you are welcome to work from the office.

#LI-Remote

OUR COMMITMENT

Solsten is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national or ethnic origin, genetics, disability, or age.