Second Line IT Technician

Who we are:

Southfields Academy is a thriving non-selective secondary Academy located in South West London. The Academy benefits from cutting edge facilities, in addition to spacious and bright communal areas and classrooms. All of these are equipped with the latest technology and designed by our staff and students to ensure their fitness for purpose to educate the children of today and future-proofed for the children of tomorrow.

The aim of Southfields Academy is to provide the highest quality education to secure the best life chances for all our students. We recognise that all staff within our community are indispensable in helping us to achieve this goal together.

What we are looking for:

Southfields Academy is looking to appoint a Second Line IT Technician to assist the Network Manager in ensuring the smooth running and development of the Academy's ICT systems.

The successful candidate will have prior experience in a help desk role, ideally within an education environment. They will also have knowledge of and experience working with a number of different systems, including Windows 10 and Microsoft Office. Hands on experience working with internal PC components is also essential.

For further information about this role, please contact Justyna Zbikowska - HR Administrator - 020 8875 2600

About us:

Please note that Southfields Academy will only accept applications directly from candidates themselves. We reserve the right to close this vacancy early should a sufficient number of applications be received. With this in mind, we encourage you to submit your application as soon as possible in order to avoid any disappointment. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

Please be aware that Southfields Academy is unfortunately unable to provide visa sponsorship.

Southfields Academy is proud to be an equal opportunity employer and recognises the importance of an inclusive and diverse workforce. We welcome applications from all suitably-qualified candidates.

Southfields Academy is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be subject to an enhanced DBS check, along with other relevant pre-employment checks.

JOB DESCRIPTION: SECOND LINE IT TECHNICIAN

RESPONSIBLE TO: IT Network Manager

CONTRACT: Permanent

WORKING PATTERN: 8:00am – 4:00pm (35 hours per week, All-Year Round)

ACTUAL SALARY: £25,316.00 - £27,557.00 per annum (Scale 4, SCP 18 – Scale 4, SCP 21)

MAIN PURPOSE OF THE ROLE:  To assist the IT Network Manager in ensuring the smooth running and development of the Academy’s ICT systems.

DUTIES:  To install, configure and upgrade operating systems and software, including settings required for different users.  To install, assemble and configure computers, network infrastructure hardware, and other peripherals.  To troubleshoot problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems, making repairs and corrections where required.  To assist with the planning, design, research and acquisition of new or upgraded hardware and software systems, maintaining current knowledge of hardware, software and network technology and recommending modifications as necessary.  To liaise with and monitor external suppliers of goods and services for the supply of maintenance and installation services, hardware and software.  To contribute to the development of ICT strategy for the Academy, ensuring that this takes account of the needs of all parts of the Academy and recommending actions.  To ensure that appropriate measures are taken to ensure the security of data and equipment.  To provide appropriate support for other team members and to give advice and hands-on training where appropriate.  To provide appropriate support for teaching staff using ICT in the classroom and to give advice and training where appropriate for all users of ICT in the Academy.  To provide support to teaching staff and students to access our cloud platform including Google and Microsoft administration.  To provide support for our integration services including school MIS and other synchronization services.  To co-ordinate installation services between onsite staff and 3rd party companies.

GENERAL:  To be fully aware of and understand the duties and responsibilities arising from the Children’s Act 2004 and Working Together in relation to child protection and safeguarding children and young people as this applies to the postholder’s role within the organisation.  To also be fully aware of the principles of safeguarding as they apply to children and young adults in relation to the postholder’s role.  To ensure that the postholder’s line manager is made aware and kept fully informed of any concerns which the postholder may have in relation to safeguarding and/or child protection. 

Successful candidates may occasionally need to support at Linden Lodge School as part of the Multi-Academy Trust. This list of duties is not exhaustive and you may be required to carry out other reasonable tasks commensurate to your grade as directed by your line manager.

This list of duties is not exhaustive and you may be required to carry out other reasonable tasks commensurate to your grade as directed by your line manager.

Job Types: Full-time, Permanent

Salary: £25,316.00-£27,557.00 per year

Benefits:

• Company pension

Schedule:

• Monday to Friday

Ability to commute/relocate:

• LONDON: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 03/03/2023
Reference ID: Second Line IT Technician
Expected start date: 09/02/2023