Client Change, Assistant Vice President

Who we are looking for?

We’re looking for an Assistant Vice President (AVP) for our Edinburgh location to partner with both clients and colleagues to successfully deliver change. The successful candidate will be required to interact with clients at a senior level, define and manage planning while ensuring stakeholders are kept aware of all issues/work in progress. The successful candidate will have a polished blend of both project management and client-facing experience.

This role can be performed in a hybrid model, where you can balance work from home and office to suit your personal commitments and professional responsibilities.

Why this role is important to us

The team you will be joining is a part of State Street Global Delivery (SSGD). SSGD gives clients and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate.

The Client Change team you would be joining is a crucial part of SSGD; supporting our clients through their change agendas, delivering a professional rigour and standard of the highest order. Delivering quality client service is crucial to State Street, and our team plays a fundamental part in that.

What you will be responsible for

The AVP Client Change Manager is responsible for ensuring clients receive the highest level of service throughout change. This a client facing role, but not a relationship management or account management role; the successful candidate will be a talented project manager and truly lead change. This is not a junior role, the capacity to lead people and tasks is required.

Key elements of this role are as follows:

What we value

These skills will help you succeed in this role:

Education & Preferred Qualifications

Additional requirements

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.