Call Centre Sales Assistant

Role Overview & Responsibilities

Talk Services is on the lookout for a customer service enthusiast and professional Call Centre Sales Assistant in Nottingham!

Short and Long term openings available for fresh talents looking to be part of an outgoing and growth minded team, or simply looking to start something new! New 2023 opportunities!

As a Call Centre Sales Assistant, you will be handling high level of customer queries for Sales, Marketing and Customer Services purposes on behalf of our UK Clients.
Good phone and in person communications skills are requirements for the role. Responsibilities will include keeping up with compliance, regulations, as well as offering the services most suited to the customer’s needs. Product training is provided.

The goal of our Call Centre team is not only to promote the services available, but to provide a great image with excellent customer service and professional etiquette. You will be reporting to our Call Centre Manager to keep track of your work as well as obtaining regular feedback.

You will be:

• Demonstrating strong communication skills and telephone manners.
• Well presented in the office and in front of clients.
• Previous 2 year experience in a Sales or Customer Service environment is preferred.
• Able to discuss and solve complex situations for the customer.
• Analytical and with good written skills to report and document any issues.
• Able to confidently use a Windows operating system (Windows 10)
• Competitive and eager to work in a fast paced environment.
• Target oriented

We welcome applicants from different backgrounds. The role is available for immediate start. If you’re looking to work in a dynamic and fast paced environment, dealing with people on a daily basis, apply now

Job Types: Full-time, Permanent

Salary: £25,000.00-£27,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus scheme

Work Location: One location