Customer Services Advisor
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Are you looking to join a fast paced, flexible, challenging business who are obsessed with caring about their people and customers? Where your skills and knowledge will be developed within a team who are passionate about what they do and where diversity is celebrated?
Then this is the role for you!
We offer much more than just a fantastic and inclusive culture with apprenticeships, bonus, participation in our annual Spotlight Awards, Community Trust and our recognition portal – Applause, all of this with a supportive management team.
What we are looking for from you is:
- Enthusiastic and passionate in delivering excellent customer service.
- That you posses effective communication and strong listening skills.
- That you thrive on helping people .
- Adaptable to different situations and are a strong decision maker.
- That you are looking for real career progression
What we offer you!
We are a growing business that are focused on developing our team from within and the opportunities to progress within our company are vast. How you develop is up to you but we’ll make it our job to notice, nurture and support your ambitions. There are multiple opportunities to grow your skills and develop in the role.
You will also have access to wellbeing programs, sick pay and fantastic discounts across many big-name businesses including supermarkets, gym memberships, restaurant, PMI, healthcare cash plans etc.
Further benefits include:
- Employer pension contribution of 6% (providing you, the Employee provides 2%).
- Good work life balance - flexibility to suit you.
- Competitive salary.
- Life Assurance at X4 of your base salary.
- Group Income Protection.
- Generous Annual Leave entitlement.
- Flexible benefits include, but not limited to, discounted gym memberships, restaurant discounts, PMI, healthcare cash plans etc.
- Group annual bonus scheme.
- Learning & Development opportunities including study support options and apprenticeships.
Not sure if you quite fit our requirements yet for this role but know that you would be a good fit for our business? Then please do not hesitate to get in touch with Sky Roskell-Cheale to discuss other opportunities that we will have due to our continuous growth on 020 45292399 or email sky.roskell-cheale@geounderwriting.com. We would love to hear from you!
#LI-SR1 Customer Services Advisor
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Customer Services Advisor • The Ardonagh Group
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