Dental Treatment Coordinator

About us

The London Smile Clinic are passionate about creating a relaxing, calm and harmonious environment where we can offer the highest quality of care where patients feel at ease to come to the dentist.

Located in the heart of London, near Oxford Street operating an exciting new concept focused on providing the ultimate patient experience in a modern, luxury boutique surrounding. We are looking for a dedicated Treatment Co-Ordinator who can help grow our business and be part of our friendly, and supportive team.

Summary of Job role:

• Be the first point of contact for new patient enquires using our CRM platform
• Contact patients to discuss treatments we offer
• Seeing patients face to face discussing treatments and finance options available
• Supporting the patient throughout their treatment journey
• Effective communication with all key business relationships
• Be able to cover receptionist duties when required
• Involved in business development growth strategies

Essential Requirements:

• Excellent negotiation and closing skills
• 3 years' experience in a high-end sales and customer-focused industry
• Incentivised by hitting key targets
• Organised with impeccable attention to detail
• Motivated to be successful
• Positive attitude and good communication skills
• Competent level of IT proficiency
• Clear DBS check

What do we look for in a Treatment Coordinator?

• Ideally you will have experience as a Treatment Coordinator or have a strong commercial sales background for a customer service-focused employer
• You possess integrity and have strong values
• At the London Smile Clinic, we have an incredible culture; we respect our colleagues and visitors and treat everybody as we would want to be treated
• Excellence – you always maintain the high standards of patient care
• You are positive, enthusiastic and honest in all aspects of your job
• You would like to develop your skills and abilities through learning opportunities offered to you
• You motivate yourself and others to achieve great organisational results
• You recognise successes and share your opinions or ideas with others
• You have a great attitude towards your work and work environment

Job Types: Full-time, Permanent

Salary: £35,000.00-£38,000.00 per year

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

• Dental: 3 years (preferred)
• sales: 2 years (preferred)

Licence/Certification:

• Valid GDC registration (preferred)

Work Location: One location

Reference ID: LSCTCO23