Catering Operations Manager Cadbury World

Are you cocoa nuts about chocolate? We have a fantastic opportunity for a chocolate loving Catering Operations Manager to join the Amadeus team at Cadbury World.

Amadeus, multi award-winning caterers, are a division of the NEC Group operating at venues and events in Birmingham and beyond including the NEC, the ICC, Resorts World Arena, the VOX and Utilita Arena Birmingham.

We have a fantastic opportunity available to join Freddo, the Caramel Bunny, Bertie Bassett and the team at Cadbury World as a Catering Operations Manager who can cover all aspects of catering operations on a day to day basis running numerous outlets situated across the venue. You will also need to support a wide range of hospitality events and conferences.

Your role will be predominately based at Cadbury World however at times you may be required to work at the group’s other venues and events. If you are a dedicated individual who is passionate about delivering excellent standards to our customers and you love chocolate, then we want you to give us a Twirl.

Reporting to the General Manager of Regional Venues, your main duties will be to deliver excellent customer service and maintain a high standard of customer management. You must have a flexible approach to work in a 7 day a week operation - hours can vary each week depending on the nature and volume of the business hours will include weekends and bank holidays.

Team work, good time management is essential to able to meet deadlines and deliver exceptional customer service at all times as well as being responsible for:

This position is ideal for a forward thinking manager who wishes to progress their career within Amadeus. Previous experience is essential.

Qualifications and Experience

The NEC Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. NEC Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, you will find a home within the NEC Group.

Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.

Disclaimer: due to high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams manage application levels while maintaining a positive candidate experience. So please submit your application as soon as possible to avoid disappointment.