Buying and Ecommerce Support Assistant

About Us

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Buying and eCommerce Support Assistant to join our team on a full-time, permanent basis.

The Benefits

• 
  Salary of £25,000 - £28,000 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is an amazing opportunity for a retail professional from a heritage or major retailer background to join our prestigious organisation.

With the launch of our first retail store and eCommerce shop in 2024, this is an exciting chance to get in on the ground floor and play a vital role in its setup whilst developing your skill set and progressing your career!

You’ll also have access to a brilliant array of perks and benefits covering every aspect of your personal and professional wellbeing, from financial stability to medical coverage and flexible working options!

So, if you’re looking for an engaging new role in the heart of London, surrounded by natural beauty, we want to hear from you.

The Role

As a Buying and eCommerce Support Assistant, you will provide essential support across our product buying and eCommerce functions.

Ensuring the success of our new digital retail offer, you will assist with the smooth running of our product buying processes from ordering through to delivery.

Managing purchase orders and invoices for products, you will ensure that all new suppliers and product items are correctly set up on the appropriate systems as well as dealing with stock enquires and scheduling and tracking deliveries.

Additionally, you will:

• Manage product supplier payments and product samples
• Support content management for the eCommerce website
• Act as the primary contact for enquiries from eCommerce customers
• Support the administration of digital marketing activity

About You

To be considered as a Buying and eCommerce Support Assistant, you will need:

• Experience working in a retail environment within the heritage sector or with a major retailer
• Experience working with various retail systems
• To be commercially focused with strong business acumen
• Strong communication and customer service skills
• Excellent organisational skills
• Proficiency in Microsoft Office (Excel, Word and PowerPoint)

Other organisations may call this role Buyer, eCommerce Assistant, eCommerce Co-ordinator, Buying Assistant, Digital Retail Assistant, Online Marketplace Assistant, Product Assistant, Procurement Assistant, Purchasing Assistant, or eCommerce Trading Assistant.

We want to put everyone in the best possible position to succeed. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you are interested in this unique opportunity as a Buying and eCommerce Support Assistant, please apply via the button shown. Successful candidates will be appointed on merit.