Main Duties and Responsibilities

• Assisting and learning PowerApps and use as an enabler for user population.
• Assisting in developing automation to support self-service or repetitive tasks.
• Assisting with the introduction of governance to the Microsoft Teams environment.
• Ensuring IT security and continuity providing security patching, software, and hardware updates in the infrastructure area.
• Ensuring proper delivery of services to the clients.
• Evaluating new or innovative technologies and architectures.
• Helping define network, unified communications and collaboration infrastructure design.
• Keeping network, unified communications and collaboration documentation updated.
• Producing reports, proposals, technical documentation, and user guides as required and ensure other team members and business associates are fully trained in the procedures.
• Resolving service desk requests, as necessary.
• Troubleshooting network, unified communications and collaboration incidents.
• Any other duties prescribed by Senior Manager – global network, unified communications and collaboration.

Skills, Knowledge, and Experience

To be successful, you should be willing to help with any tasks assigned by the team, you’ll have the opportunity to learn from experts in their field. The position is immersive and will provide and expose you to challenges where you can really make a difference whilst having the opportunity to relish and share in the results and successes of a global team.

• Fundamental to the role is the ability to interact with global multi-national team and willingness to learn and adapt quickly to new technologies.
• A good team player with the ability to work under supported pressure.
• Ability to multitask with multiple projects and work independently if necessary.
• Excellent communications and teamwork skills experience on IT systems and services.
• Flexible attitude to working hours.

Education, Experience, Certification and Training

• Degree level education in an IT discipline preferred.
• Relevant experience will be considered.

TMM Recruitment INDIT