Revenues Officer

Revenues Officers
£23,194 - £29,439
Woodcock Street
Permanent
Working 36.5 hours per week

The Revenues service is responsible for the collection of £880 million of business rates and council tax. We are looking for dynamic and enthusiastic Revenues Officers with experience of both the council tax and business rates areas. Applicants will need to demonstrate experience and understanding of the regulations and processes related to council tax and business rates including liability, discounts, exemptions and valuation matters.

you will be required to work both independently and as part of a team taking ownership of actions to ensure the prompt, accurate and efficient billing, collection and enforcement of council tax and business rates, in accordance with legislation, City Council policies and procedures, and to meet required targets. This includes potentially meeting citizens and ratepayers face to face, updating records, negotiation, dealing with complex cases, telephone calls and processes, offering advice and guidance to citizens and colleagues when required.
Interviews will take place face to face in one of our city centre offices.
For informal enquiries about this post please contact Glen Thomas on 07516 032030 glen.thomas@birmingham.gov.uk

you must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Please do not attach CVs as we do not accept them.

Closing date 26th February at 23.59

Ref: BCC803

We welcome applications from people with caring responsibilities and flexible working options will be considered.

A Disclosure and Barring Service (DBS) check will be undertaken

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Job Description

Person Specification