Claims Assistant
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Position Overview & Specifications
Claims Assistant
Location:
Bridgend, Wales
Contract Terms:
Full Time – Permanent – 35 hours per week
About us:
Due to our continued growth, we are looking for Claims Assistants to join our growing team of professionals.
About the role:
To assist and participate in the day-to-day operations of the Claims Department by ensuring accurate and timely completion of all allocated duties. This role is an outstanding opportunity for bright, motivated candidates who are keen and willing to learn. The role will provide an excellent step into the Insurance industry for those at the start of their careers and also those who wish to build on previous office/admin experience.
Responsibilities:
Ensures allocated incoming work tasks are processed, maintained and validated accurately, in a timely manner and in accordance with agreed company service standards- To liaise with Underwriters, Brokers and other internal/external colleagues in a professional and courteous manner, always seeking to professionally resolve queries via phone and email
- Amends claims reserves and enters payments on the claims system
- Attends and actively participates in meetings both locally and at other UK TMHCC offices, as reasonably required
Key Requirements:
Preferred education level – A-Level (grades A-C) or Core curriculum GCSE (grades A-B)- Microsoft Office proficiency, particularly Excel
- Excellent communication skills, both written and verbal
- A willingness to work both as part of team and on own initiative as required
- Demonstrate attention to detail to ensure accurate documentation is maintained
- Prepared to study towards relevant insurance qualifications
Key Benefits:
Hybrid working options- Non-contributory pension
- Funded private healthcare
- 25 days holiday (plus bank holidays)
- Wellbeing allowance
- Free parking
The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit www.tmhcc.com for more information about our companies. #LI-NW1
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Claims Assistant • Tokio Marine HCC
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