Ecommerce Product Manager – Kings Cross, London

Music is Universal

It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.

The A Side: A Day in The Life

UMUK value e-Commerce as a key foundational channel to connect artists and fans. This is a key role within our labels to drive their eCommerce evergreen merchandise and music product strategy. You’ll work closely with all areas of the label and artist management to identify, design and develop profitable merchandise product ranges and deliver eCommerce product and marketing strategies that grow revenue across a diverse roster of eCommerce stores.

Using your creative experience develop the merchandise with label and central creative teams and also manage product launches with our central eCommerce team. You will deliver focused, profitable, and innovative e-Commerce product strategies for each artist, all in line with eCommerce best practice and deliver the best possible customer experience.

This role is unique in that it has creative, commercial and operational elements. The day to day will be varied, fast paced, and often high pressure but always rooted in developing products in line with the labels commercial strategy and achieving an exceptional fan experience that is authentic to our artists and their fans.

The B Side: Skills & Experience

Key Responsibilities

Person Specification

Skills and Experience

Desirable

Bonus Tracks: Your Benefits

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

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