Patient Pathway Coordinator

An exciting opportunity has arisen within the surgical care group for a Patient Pathway Coordinator (Medical Secretary) to join the Urology team. This is a unique and exciting role as it will include coordinating the elective surgery program for the Urology team as well as providing secretarial support to the team.

The post holder will provide a comprehensive administration service for the Urology service. This is a very busy role and we are therefore looking for someone enthusiastic and excited to take on a new challenge. You will work closely with the Urology team to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs.

The hours of work will be between the core hours of 8am-6pm, Monday – Friday. Flexibility may be required based on demands of the role.

WHAT WE’RE LOOKING FOR

We are looking for individuals with excellent communication skills, the ability to work well under pressure, a flexible team player with a desire to provide a first class service for patients and clinical teams.

WHAT WE CAN OFFER YOU

As one of the largest acute teaching Trust’s in England, we can offer learning and development opportunities to help you achieve the career you aspire to. We believe you deserve the best possible surroundings in which to do your job and we want to support you in doing your job to the best of your ability.

As a Trust, we support flexible working and will consider requests taking into account the needs of the service. You’ll have an opportunity to discuss this at interview. Our LiveWell and inspire programme offers opportunities, support and advice, including smoking cessation services, exercise and activity classes, and support for mental health.

UHS employees are able to access a huge range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata) on appointment, can access on-site nursery facilities (subject to availability), and we offer a generous pension scheme.
WHAT YOU’LL DO

The Patient Pathway Coordinator responsibilities will include:

• Acting as point of contact between the patient and the clinical team
• Managing patient pathways, chasing diagnostic and outpatient appointments as necessary.
• Arranging inpatient admissions for elective surgery and any necessary appointments for both pre-assessment and admission.
• Using Fluency to ensure patient clinic documentation is turned around in a timely manner
• Managing consultant diary, making sure clinical commitments are cancelled as requested.
• Booking outpatient appointments as and when required

Other administrative duties.

ABOUT OUR TRUST AND SOUTHAMPTON

UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and only an hour on the train from central London. The New Forest National Park and the beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than those in London, 13 schools rated outstanding by Ofsted and 13 nearby green spaces to enjoy.
ADDITIONAL INFORMATION

Interviews will be held on

Tuesday, 11th April 2023
FOR FURTHER INFORMATION OR TO APPLY

If you’re interested in applying for this role, we’d encourage you to get in touch using the contact information at the bottom of this advert with any questions or if you would like to arrange an informal visit. Alternatively, if you’re ready to apply, please follow the link below to complete an application