Administration Assistant

A new exciting opportunity has arisen for Administrative Assistance to join the Department of Neurosciences at the University Hospital Coventry & Warwickshire NHS Trust. Interested candidates will work with an amazing team, supporting our Stroke Clinicians and nursing staff.

To provide comprehensive and confidential administration support to the Stroke Consultants, Nursing and secretarial staff to meet the progressive service needs of the Speciality in accordance with Departmental, Trust and National standards, policies and procedures

Please be advised there is a proposed interview date of 14th April 2023.

• Administration skills
• To be thorough and pay attention to detail
• The ability to work well with others
• The ability to use your initiative
• Excellent knowledge of English language
• Answering the telephone and making calls
• Using office equipment like photocopiers
• dealing with post and emails
• Filing documents
• Making appointments

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
1. Act as the first point of contact for dealing with routine enquires and take action as necessary liaising with others as appropriate.
2. Communicate with staff, patients and/or external organisations using appropriate methods.
3. Maintain both manual and electronic filing systems and databases as required by the department and Trust policies, ensuring all documents are accurately and appropriately archived.
4. Maintain an efficient and comprehensive administrative service, including providing support to the departments and other team members as requested.
5. Utilise relevant Trust IT systems, as determined by the role, ensure all relevant patient data is collected and input accurately in line with Trust guidelines. These systems may include iPM, CRRS, Opera et
6. Collate, input and monitor department documentation and information to assist with the production of monthly reports for the department.
7. Assist with training new team members in Trust operational systems and department procedures.
8. Prioritise daily tasks to achieve timescales set.
9. Continually contribute to patient and business improvement agendas. Share ideas for potential service improvements

For further details of the role please see the attached job description.