Customer Service Assistant (Retail Team)

Finance, Infrastructure and Commercial Services

Come and join our team!

This new full-time term time role (31 weeks) post is immediately available on a permanent basis joining our Retail Team, at the University of Exeter.

Main duties will include delivering exceptional customer service, cash handling, replenishment, price control, merchandising, daily housekeeping and stock control.

Suitable candidates will be able to demonstrate a customer focused ethos, combined with reliability, flexibility and a can-do attitude to working. Previous retail shops experience is desirable, but not essential as full training will be given.

The position will be 36.5 hours per week, term time only (31 weeks) position. Working days will be Monday – Friday with the occasional weekend, notice will be given. Working between the hours of 14:15 – 22:15. Flexibility from both parties will be required to meet the demands of the business.

Please ensure you read the Job Description and Person Specification for full details of this role.

Why our staff love working here

• Flexible working opportunities
• 39 days annual leave (including bank holidays)
• Actively inclusive organisation ensuring equality and fairness for all
• Leading parental leave initiatives
• Multiple wellbeing and health initiatives for staff
• Sustainability and the environment being at the heart of what we do
• Beautiful campus environment when working from either Exeter or Penryn
• Inspiring research that really makes a difference to the world

Our Equality, Diversity and Inclusion Commitment

With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.

Further information

For further information regarding the role please contact Sarah Davies, sarah.davies@exeter.ac.uk.