We require a reliable, self-motivated and team-orientated person, with good interpersonal and communication skills, to join our team and help us provide an efficient and welcoming enquiry service to our users in this busy section of the Library.
You will also undertake clerical duties as well as regular shelving and stock handling duties.
You will have:
- A good general education to GCSE standard or equivalent (including English and Maths)
- Experience of customer service work providing services directly to customers
- Good interpersonal skills for customer care and team working
- Good basic IT skills
- The ability to cope with the physical demands of the job (moving trolleys of books, bending and lifting books etc)
Hours of work will be:
Monday, Tuesday, Wednesday; two days of 08:45 – 17:00 and one day of 08:45 – 16:30. On alternate weeks one shift will change to 10:45 – 19:00 to incorporate an evening duty (likely to be Wednesdays).
Interview date: TBC
Informal contact details
Contact role:
Library User Services Team Leader
Contact name:
Rebecca Ashley
Contact phone:
Contact email:
r.m.ashley@reading.ac.uk
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-UK candidates who do not already have permission to work in the UK should note that by reference to the applicable SOC code for this role, sponsorship will not be possible under the Skilled Worker Route. There is further information about this on the UK Visas and Immigration Website.
The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
