Carer's Support Officer

Do you take a strength-based approach to Social Care?
Do you want to work in the best performing local authority in Wales?
If so, join us in the Vale of Glamorgan.
Adult social services in the Vale of Glamorgan put our staff and our citizens at the centre of everything we do. We work in a strength-based way to support our citizens to live their best life, by being accessible, responsive, and innovative, and support our staff with flexible hours and a mix of office and home-based working.
We have a part time Carer’s Support Officer opportunity within the Learning Disabilities Team. We would welcome applications from people who are committed to high quality, person-centred practice.
The Vale Learning Disability Team is a multi-disciplinary team supporting adults 18+ with a diagnosed Learning Disability to meet their eligible care and support needs and personal outcomes.
We are investing in our teams to take the service to the next level of excellence.
You will receive excellent support and have access to a range of training opportunities to support you in your role.
The Learning Disabilities Team is a dynamic and exciting team with a varied and interesting workload. Our function is to:

• Respond to people experiencing crises through assessment, support and family liaison and the commissioning emergency placements/care packages when necessary.
• Complete outcome focused assessments ensuring the full participation of service users and/or their carers
• To enable unpaid adult carers to focus on their own needs and access sources of

information, advice and support, as appropriate

You will need:

• An understanding of a carer’s role and their support needs
• An understanding of the importance and value of user/carer empowerment
• Ability to communicate clearly and effectively, both verbally and in writing.
• Good organisational skills
• Ability to prioritise work and to meet deadlines
• Ability to assess need, plan work, set priorities and review arrangements.
• Ability to analyse and evaluate information.
• Ability to liaise and negotiate with individuals, professionals and agencies.
• Ability to work as a member of a multi-disciplinary team.
• Ability to work flexibly and under pressure.
• Ability to operate and maintain IT and casework management systems. A good standard

of general education

• Knowledge of Safeguarding issues and procedures in relation to Adults
• Knowledge of and commitment to Equal Opportunities policies and procedures
• Commitment to own personal development and further training.
• Ability to drive/travel throughout the Vale or between locations as appropriate