Customer Care Advisor - Belfast - 24k
Hiring Intelligence & Application Guidance
Direct ATS application. Include measurable achievements and core keywords from the job description.
Initial recruiter screening → Hiring Manager interview → Role-specific practical assessment.
Compensation benchmarked against current UK market rates (GBP).
UK Right-to-Work verified for direct application.
Role Overview & Responsibilities
VANRATH are delighted to be assisting a leading Furniture organisation with the recruitment of a Customer Care Advisor.
This company has a fantastic reputation, and is renowned to be one of the best employers in NI. This role will suit someone with relevant experience, who wants to join a fun and exciting team.
39 Hours per week (Monday to Thursday 8.00am-5.00pm, Friday 8.00am-1.00pm)
Office based Duncrue Crescent.
Salary
£24000 - £26,400 OTE + Fantastic Benefits Package & Future Opportunities
Responsibilities
- Answer customer, store and supplier queries on the phone and via email.
- Take ownership of customer complaints tracking through to resolution.
- Negotiate commercially with customers and suppliers.
- Process web generated sales orders & arranging delivery dates with customers.
The Ideal Person
- Excellent IT skills including previous experience of MS Office packages including Word, Excel and Outlook.
- Customer focused approach.
- Excellent communicator both written and verbal.
- Excellent ability to multi-task.
- Must thrive in a high volume environment.
Job Types: Full-time, Permanent
Salary: £23,105.71-£24,001.93 per year
Benefits:
- Company events
- Company pension
- Gym membership
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
Work Location: In person
Reference ID: PD060650
Interested in this role at VANRATH?
Apply directly through the verified employer application pipeline.
