Customer Service Assistant - Birmingham
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
We are looking to expand our customer service team in Birmingham.
Our team reflects the great city of Birmingham, optimistic, unrivalled work ethic and ample opportunities.
Responsibilities :
- Brand Awareness
- Face to Face Customer Interaction
- Problem solving and conflict resolution
- Promoting brand services to new and existing customers
The right candidate could possess :
- Customer service experience in any sector
- A friendly outgoing personality
- Motivation towards a new challenging career
Successful candidates will :
- Have an organised approach to work
- Be a team player
- Demonstrate a great work ethic
- Able to commute to Birmingham City Centre
Job Types: Full-time, Permanent, Graduate
Salary: £18,000.00-£24,000.00 per year
Benefits:
- Company events
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Performance bonus
- Quarterly bonus
- Yearly bonus
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
Work authorisation:
- United Kingdom (required)
Shift availability:
- Day shift (preferred)
Work Location: One location
Application deadline: 03/03/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Customer Service Assistant - Birmingham • Vantage Point Solution
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