Customer Service Representative - Birmingham

We are in need of a full time Customer Service Representative to join our expanding team in Birmingham. Customer Service is a pivotal part of what we do. If you love interacting with others and feel confident in your ability to communicate well with customers, please submit your CV.

Customer Service Representatives are tasked with interacting with customers on a daily basis, listening to customer concerns, answering client specific questions, and providing customer feedback to the management team.

As a Customer Service Representative, you will drive sales and ensure that key performance indicators are met with a high attention to detail in the process. Our most exciting applications come from those who are excited about taking on an exciting opportunity in a customer facing role, looking to build a future within a company.

Customer Service Representative Qualifications:

Previous Sales/Customer Service experience

Outstanding communication skills

Enjoys proactively engaging customers

The ability to work well in a collaborative environment

Attention to detail

Customer Service Representative Requirements:

Increase sales by upselling relevant products

Answering any questions customers may have daily

Enter customer data to complete sales

Respond professionally to consumer enquiries

Clear verbal and written communication skills to effectively communicate with customers

GCSE or equivalent required

To be considered Customer Service Representative role candidates must be authorised to work in the United Kingdom.

We are looking to begin filling positions ASAP.

Successful candidates should be able to commute to Birmingham City Centre.

Job Types: Full-time, Permanent, Graduate

Salary: £24,000.00-£27,000.00 per year

Benefits:

• Company events
• Employee discount
• Free parking
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Quarterly bonus
• Yearly bonus

Ability to commute/relocate:

• Leeds, LS1 2SP: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Language:

• English (required)

Shift availability:

• Day shift (preferred)

Work Location: One location

Application deadline: 03/03/2023