Clinical Support Worker Care Navigation Centre / Virtual Wards

We are looking to recruit highly motivated, flexible clinical support workers to work within our Care Navigation Centre/ Virtual Wards ; you will be providing high quality clinical care and supporting patients within the community,

NVQ L2 in Health and Social Care or equivalent qualification and/or relevant experience.

You must be willing to travel independently and frequently within the working day throughout the borough.

The successful applicant will be asked to apply for a Disclosure (DBS check).

To support patients within their own homes with clinical tasks and undertaking delegated duties. The post holder will be supported and supervised by the senior clinician but will work regularly without supervision. This role supports the proactive monitoring of clients in order to promote early discharges from the acute sector and aid to prevent admission into the acute sector.

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 286,700, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. Work is also well underway on its multi-million pound new Urgent and Emergency Care Centre which will house a new Emergency Department (including Children’s Emergency Department), co-located Paediatric Assessment Unit, Acute Medical Unit and Urgent Care Centre. This is scheduled for completion this year.

We would particularly welcome applications from people from a BME background and people with a disability as these groups are currently under-represented at senior level. We value diversity within our Trust and are working to achieve equality in our recruitment.

We support flexible working for all employees and prospective applicants.

Any settled workers meeting the requirements must be offered the position in preference to any non-resident candidates meeting the requirements, unless the role falls under a PhD-level code, in which case sponsorship may be attained.

• The post holder will highlight risk and changes in patient’s circumstances/condition by effective communication with senior clinician.
• Be expected to undertake assigned tasks as directed, working within the boundaries identified by the senior clinician.
• Demonstrate excellent communication skills with clients, relatives, carers and colleagues.
• Have an understanding of the roles of the multidisciplinary team and support services available within the community.
• Maintain excellent written and electronic patient records.
• To work in partnership with patients, relatives and carers and the wider multi- disciplinary team.
• To undertake appropriate risk assessments and take the appropriate action which may avoid foreseeable harm occurring to patients in their own home.
• To work within and continue to develop knowledge and skills for lower level clinical competencies as identified for the role.