Call Handler
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Position Overview & Specifications
NHS 111 Wales, Call Handler
Permanent - Full time / Part time - shift work up to 37.5 hours per week.
Location: NHS 111 Wales. Welsh Ambulance Service, Snowdon House, Ysbyty Gwynedd, Bangor.
Salary Band 3. £22,056-23,525 pro rata plus shift enhancements for unsociable hours.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Call Handler • Welsh Ambulance Service NHS Trust
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