Campus Receptionist

Windsor College is looking for a suitably experienced and qualified candidate to provide full reception, front of house service for the Windsor campus. The successful candidate will need to provide high-quality front-line service for all members including visitors and people who contact the college.

About Us

The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South-East. Our staff work across 4 main campuses at Langley, Windsor, Strodes-Egham and Berkshire College of Agriculture-Maidenhead. Our teams place the learner at the heart of all we do and in our state-of-the-art learning environments we are proud to deliver education and training to a diverse group of students and businesses each year.

Our mission is to inspire ambition and make a positive difference to lives through learning. We are keen to recruit talented individuals who are passionate about helping us to deliver the highest standards of education and training to local people, communities, and businesses. In return, we offer a supportive and inclusive working environment, where everyone’s skills and ideas are valued and respected.

Campus Receptionist

As a receptionist you need to provide a high-quality front-line service for members of the College community, visitors and people who contact the College by telephone, email or in person. You will be responsible for dealing with enquiries and visitors to the College in a professional manner such as taking on responsibility for the car park booking system and issuing of valid parking permits, ensuring all messages, both oral and written are forwarded promptly and accurately to the relevant members of staff. Additionally, you will be recording and escalating complaints accordingly to the appropriate College procedures.

Furthermore, you will need to be able to file and scan student related paperwork, provide support with timetabling, course changes and other curriculum related administrative tasks as required.

The ideal candidate will be passionate and effectively hand over relevant information to ensure smooth running transition between daytime and evening frontline service as well as any other general administrative support that may be required.

This is an opportunity for a passionate individual who wishes to work in a truly stimulating and rewarding environment.

Please note, this is a term time only role for 39 weeks of the year.

Working Hours

Monday – Thursday 8.30am – 5.00pm

Friday 8.30am – 4.30pm

For further details on this role please refer to the attached job description/person specification.

Our staff benefit from:

• Excellent work/life balance
• Excellent career progression opportunities for ambitious staff
• Access to a wide range of subsidised leisure courses
• Access to excellent defined benefit pension schemes
• Free on-site parking at all sites
• Cycle to Work Scheme and Season Ticket Loans
• Family friendly policies to support Work Life Balance
• On-site Coffee Shop & Cafeteria
• Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College

Please be advised that the vacancy will close on Tuesday 16th May 2023*.

• Applications will be shortlisted on a rolling basis and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment.

To apply please visit our careers page and complete the online application form.

Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification.

The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process.